Social Media and Its Importance in Digital Communication, Before, during and after the COVID Era: Case of Panama

In the last two years, there has been an abrupt change in the use of the Internet and Social Media. For many, these digital media have become the foundation of our lives and we rely on them without giving too much thought to what makes them work or who makes them possible. Its stability gives us stability, allowing people from almost every continent to move seamlessly between their offline and online lives. And yet, billions of peoplemust also navigate this abrupt change without reliable access to the Internet and digital media. This article presents a sample of the role played by social media in the harshest part of the Covid-19 pandemic, in the very particular case of Panama. © 2022 IEEE.